The passenger asked for a Meet and Greet. What does that mean?

Meet and Greet is a premium service offered by ground transportation providers where a driver personally greets passengers at a specified location, usually at the airport, hotel, or other major transportation hubs. This service is designed to enhance the passenger’s experience by providing a welcoming and convenient introduction to their transportation.

Here's how it works:

• Personalized Greeting: The driver meets the passenger at the designated location, such as the arrival terminal or baggage claim area, holding a sign with the passenger’s name for easy identification.
• Assistance: The driver assists with luggage, guides the passenger to the vehicle, and ensures a smooth transition to their ride.
• Enhanced Service: Meet and Greet services provide a higher level of customer care, catering to passengers who need extra assistance or those who prefer a more personal touch when starting their journey.

Important: If the passenger is asked to approach an office inside the airport this is not considered a meet and greet service.