Financials & Monthly Reporting
Every 5th of each month, we send our suppliers a Reservations Report with all the services performed during the previous month.
For example, on May 5th we send the details of April reservations (from April 1st to April 30th).
Once the report is received, each supplier needs to check if the reservations included are correct and according to their invoicing.
If you have any doubts or discrepancies you should contact your Account Manager.
Payments will be released on the 15th of every month through Payoneer. Please make sure to activate your account.
How to activate my Payoneer Account?
Payment Details
NPU Fees and Quality Issues Fees are shown as deductions in the report.
Supplier-initiated cancellations flagged as NPU, will be counted in the NPU ratio.
A monthly NPU ratio acceptable is lower than 1% otherwise your account might be suspended.
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